Privacy Policy

1. Introduction

Forbetra is operated by Winning Mind, LLC ("Forbetra," "we," "our," or "us"), a California limited liability company located at 2358 University Ave., #265, San Diego, CA 92104. We operate the Forbetra personal development platform at app.forbetra.com. This Privacy Policy describes how we collect, use, and protect your personal information when you use our service.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and phone number (optional) provided during registration.
• Development Data: Objectives, focus areas, weekly check-in scores, and notes you enter into the platform.
• Reviewer Feedback: Ratings and observations submitted by reviewers you invite.
• Usage Data: Timezone preferences, reminder settings, and interaction patterns.
• Communication Data: Email addresses and phone numbers used to send notifications and feedback requests.

3. How We Use Your Information

• To provide and operate the Forbetra development platform.
• To send feedback request invitations via email and SMS to reviewers you designate.
• To generate AI-powered coaching insights based on your development data.
• To send you reminders, notifications, and service updates.
• To improve and maintain the platform.

4. SMS/Text Messaging

Forbetra may send SMS text messages to users and reviewers for the following purposes:

• Feedback request invitations sent to reviewers.
• Coaching invitation notifications.
• Welcome messages when added as a reviewer.

Message frequency varies based on coaching activity. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for support. Consent to receive SMS is not a condition of using Forbetra.

Mobile information, including phone numbers and SMS opt-in or consent data, will not be sold or shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent information is used only to deliver the messages you opted in to receive, and is shared with our SMS provider (Twilio) solely to deliver those messages. No mobile information is shared with any third party for marketing or promotional purposes under any circumstances.

See our SMS Consent & Opt-In page for how SMS consent is captured in-product, and the SMS Messaging Terms for the standalone SMS policy.

5. Third-Party Services

We use the following third-party services to operate the platform:

• Clerk: Authentication and user management.
• SendGrid: Transactional email delivery (primary).
• Postmark: Transactional email delivery (fallback).
• Twilio: SMS message delivery.
• Anthropic: AI-generated coaching insights.
• Neon: Database hosting.
• Vercel: Application hosting.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at sagal@thewinningmind.com.

7. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of SMS communications by replying STOP.
• Withdraw consent for data processing.

9. Children's Privacy

Forbetra is not intended for users under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the platform.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
Winning Mind, LLC
2358 University Ave., #265, San Diego, CA 92104
Email: sagal@thewinningmind.com